A principal element in the transformation process is the integration of advanced technologies, such as automatic speech recognition and machine translation, into the Centre’s work processes to extend our service offer for clients. Considerable efforts have also gone into optimising our IT infrastructure and applications, to enhance interaction between all parties – clients, external contractors and in-house staff – involved in the workflow for language service requests. As a result of this investment, we are pleased today to announce the launch of our brand-new Transcription service. The Centre can now transcribe audio-visual material using state-of-the-art speech-to-text software, combined with post-editing by our professional linguists, to deliver accurate transcriptions of clients’ audio or video files. More information about this service and its benefits is available in the following explanatory video and leaflet. At the same time, we are pleased to announce the availability of our new mobile app eCdT4me, which can be downloaded from the Google Play Store and the Apple App Store. This app allows clients, contractors, and in-house translators to access services that were previously available only through the Centre’s web portals. With this new app, users can stay connected and interact with the Centre via their mobile phone or tablet, which gives them greater flexibility in organising and following up on their work. More information about our eCdT4me app is available here. We are convinced that our high-quality Transcription service and mobile app will prove very useful additions for our stakeholders, to support them in meeting their multiple objectives and commitments.