The Translation Centre, EUIPO and EU-OSHA receive European Ombudsman Award

On 30 March 2017, the Translation Centre (CdT), the European Union Intellectual Property Office (EUIPO) and the European Agency for Safety and Health at Work (EU-OSHA) won the 2017 European Ombudsman Award for Good Administration in the category ‘Excellence in citizen/customer focused services delivery’.

In October, the European Ombudsman launched for the first time an Award for Good Administration for EU institutions, agencies and bodies, with the purpose of ‘recognising ordinary staff who bring high standards of public service to their work either as individuals or as members of a team’. The competition consisted of seven categories and attracted 90 applications submitted by the main EU institutions as well as many agencies and other bodies.

The CdT, EUIPO and EU-OSHA received the award for their collaboration on an innovative project called ‘Managing multilingual websites’. Their web, communication and language technology teams worked together closely to create a tool and a related workflow facilitating the management of multilingual websites in over 25 languages, from the selection of content to the revision and approval of its translations.

Multilingualism is a fundamental principle of the European Union, which guarantees the equality of each language and respect for linguistic and cultural diversity. Thanks to the efforts of these three agencies, EU citizens can now access EUIPO’s and EU-OSHA’s websites in their own languages and stay up-to-date regarding intellectual property and safety matters, to the benefit of all.